All Weather is dedicated to upholding the highest level of service and installation in the heating and air conditioning industry. Our Peace-of-Mind Guarantees are extended to you as a demonstration of our commitment to 100% customer satisfaction.
Exclusive “No Lemon” Guarantee
We believe that customers should expect to receive 100% of the heating and air conditioning value they’ve invested in; therefore, we offer a “No Lemon” guarantee. Our guarantee means that if the compressor in your air conditioner fails twice in the first five years, we will install a complete and new unit or if the heat exchanger in your furnace fails in the first ten years, we will install a new furnace. If you have ever bought a “lemon” before, you’ll truly appreciate our commitment to your long-term satisfaction.
24-Hour Service Guarantee
We, at All Weather, understand that things unexpectedly happen and you need a service call; therefore, we provide 24/7 service, 365 days out of the year (additional charges does apply for after-hour and holiday calls). So, if you need us to come rain, sleet or shine; even on Christmas, we’re here for you!
Clean Home Guarantee
As a homeowner, you expect that any technician who comes into your home to repair your heating and air conditioner will come in and complete the work and leave the homeowner feeling relieved and satisfied with the work done. Our company provides just that. We are confident in the experience and professionalism of our technicians and guarantee that you and your home or business will be handled with care and respect. All we ask is that you notify our office of any dissatisfaction the same day that the installation was completed in your home.
Installation Workmanship Guarantee
We, at All Weather, are committed to the service of our customers. We expect our technicians to have exceptional professionalism when on the job. As such, we thoroughly complete criminal background check and random drug testing on all our employees to ensure that our employees representing us are up to our high standards, as well as educate and train them on the latest and innovative techniques to ensure optimal professionalism.
Our technicians are trained to provide excellent, precise service without damaging your home, including wearing protective booties (floor savers) over their shoes to guarantee the cleanliness of your home or commercial business. We would ask that you notify our office of any and all dissatisfaction the same day of installation.
Priority Service Guarantee
Here at All Weather, we are committed to all our customers, especially our preventative maintenance customers. We are a service focused company, not a sales focused company; therefore, we offer priority scheduling to our preventative maintenance customers. The bottom line is we understand that things happen and repairs need to be fixed, so, if you need us, we’re here for you!
We are proud to be a local HVAC heating repair company that services in Durham, Chapel Hill, and Hillsborough communities. We know the importance of heating and cooling services for your residential or commercial needs; you can trust All Weather Heating & Cooling will get the job done. Call us at 919-967-9775 for HVAC questions or to receive a service quote.